Terms and conditionsof the service and cancellation policies

On site Spanish Program:

1. All refunds are remitted through the credit or debit card utilized in making payment through our online payment system.
2. The program deposit is non-refundable; however, it may be applied to a new program within six months of the postponed program. Deposits are non transferrable and may only be applied to the student of the original deposit.
3. CPI does not under any circumstance give cash refunds to students should they not finish the program or any part of the program for which they have registered.

Should a severe personal emergency occur in which case the student must return to their home country, written documentation proving the emergency must be provided to receive an 80% refund. This refund policy applies only to students who have paid their programs directly to CPI in Costa Rica and only for Spanish classes. Apartments or home stay do not apply.

These same rules apply for CPI on line payments made prior coming to Costa Rica.

• We request that you pay in full the first day of class or via internet before coming for the program for which you have registered. If for some reason you decide to pay one week at a time, you will lose any discount offered for a full payment.

Dividing your time between campuses

• If you plan to divide your studies among locations, please pay careful attention in selecting the number of weeks you wish to spend at each CPI campus. The schedule you note on the application is the one you will follow.
• In the event, once in Costa Rica, it is necessary to make a schedule change, you need to complete the following procedure:
  • Talk to CPI office staff to check on availability in the campus that you are interested in moving to o If there is campus availability, no less than 2 weeks in advance notify the administration of the schedule change
  • Pay a $75 rescheduling fee

Apartments rooms rented through CPI

Reservation Policy

• We require a 10% non-refundable deposit, which is applicable towards the total cost of your reservation.
• One month before the reservation start date the outstanding balance must be paid in full. Should the booking request be received one month before the reservation start date the reservation must be paid in full, versus only a deposit.
• If a student wants to adjust or postpone the reservation, he or she must do so at least one month prior to the starting date.

Cancellation Policies

• All refunds are remitted through the credit or debit card utilized in making payment through our online payment system.
• One month advance notice prior to the starting date of the reservation: no additional charge (except non-refundable deposit).
• Less than one month advance notice prior to the start date of the reservation: one week of the accommodation reserved will be charged. If the reservation is for more than 1 week, the remaining weeks of accommodation will be refunded. If the student is in Costa Rica, and he/she is cancelling the reservation from other CPI campus, the same cancellation policy applies.
• Once the student starts his/her stay in the apartment, room or villa, CPI does not, under any circumstances, give cash refunds to students who do not nor cannot finish out the stay of the accommodation for which they have booked.